Cancellation Policy

Once an order has been placed, it enters processing immediately to ensure fast shipping to our customers. Because of this, orders cannot be cancelled once placed.

If you wish to cancel after your order has been submitted, it will be treated as a return and is subject to our standard return policy. This means:

• The order must be returned within our 30-day return window
• Return shipping costs will be the responsibility of the customer
• A prepaid shipping label can be provided, with the cost deducted from your refund

We recommend reviewing your order carefully before completing checkout, as changes cannot be made once an order is placed.

If you have any questions before placing your order, please contact us at +1548-994-4890 support@eluvano.com and we'll be happy to help.